Shipping Policy
Shipping Policy
At Astro Leather online store (www.astro-leather.com), we understand that an efficient and transparent shipping policy is crucial to providing an exceptional shopping experience for our valued customers. This Shipping Policy outlines our commitment to delivering your orders promptly and securely, while ensuring compliance with international trade regulations. By shopping with us, you agree to the terms outlined in this policy.
Free Delivery
We are proud to offer free shipping worldwide on all orders. To guarantee the safe and timely arrival of your items, we partner with reputable courier companies such as UPS, DHL, FedEx, other International Express Couriers, or your local postal service.
Dispatch and Delivery Time
Our goal is to dispatch orders within 48 hours of receiving full payment. The estimated delivery time for packages is 12-15 working days worldwide from the date of full payment. However, please be aware that circumstances beyond our control, such as weather events, political unrest, or logistical challenges, may cause possible delays
Delayed Products
If your product has not arrived after 15 days from the date of your full payment, please do not hesitate to contact us at admin@astro-leather.com We will promptly investigate the issue and provide you with the necessary support.
“Out of Area” Surcharge
Some remote areas may incur an “out of area” surcharge, as courier companies charge extra for delivering to these locations. If your shipping address falls within such an area, we will notify you of the additional fee. At that point, you will have the option to change your shipping address if you wish to avoid the surcharge
International Customs and Duties
Items shipped internationally may be subject to customs processing, depending on the item’s declared value. As the buyer, you may be responsible for any additional charges for customs clearance. These charges, if applicable, will be collected by the courier upon delivery. We recommend that you familiarize yourself with your country’s customs policies before placing an order to avoid any unexpected costs.
Changes to Shipping Policy
We reserve the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page, and your continued use of our website and services constitutes your agreement to the updated policy.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us on our website or by mail using the details provided below:
The Astro Leather:
E-mail: admin@astro-leather.com
WhatsApp: +974 7128 1241
Karachi, Pakistan
